Terms of service

By using The RAD Studio website, submitting a quote request, placing an order, or purchasing products or services, you agree to the terms below.

### Custom orders

Many products and services from The RAD Studio are custom, personalized, printed, decorated, or made to order. Custom orders may require confirmation of product, artwork, placement, sizing, quantity, pricing, and timeline before production begins.

Once a custom order is approved and production has started, changes may not be possible.

### Artwork and permissions

Customers are responsible for ensuring they have the right to use any artwork, logos, names, images, phrases, or designs submitted to The RAD Studio. We may decline projects that appear to infringe intellectual property rights, contain inappropriate material, or cannot be produced appropriately.

### Proofing and approval

If a proof, mockup, quote, or order summary is provided, please review it carefully. Customer approval may be required before production. The RAD Studio is not responsible for customer-approved spelling errors, artwork issues, incorrect names, wrong numbers, sizing choices, or other approved details.

### Pricing and availability

Prices, product availability, colours, garment styles, promotional products, timelines, and production options may change without notice. Quotes are based on the information provided at the time and may change if project details change.

### No minimum orders

The RAD Studio may offer no-minimum or small custom orders depending on product, artwork, timing, and production method. Small orders may have a higher per-item cost than larger orders.

### Same-day printing

Same-day printing may be available for some projects, but it is not guaranteed. Availability depends on product, quantity, artwork readiness, production method, and current schedule.

### Limitation of liability

The RAD Studio is not responsible for indirect losses, missed deadlines caused by delayed approvals or missing customer information, supplier delays, carrier delays, or issues outside our reasonable control.

### Contact

The RAD Studio  
25 Ontario St  
Stratford, ON N5A 3G7  
Canada  
Phone: (519) 508-1723  
Contact page: https://www.theradstudio.com/pages/contact